Email Regarding your Office 365 service

Incident Report for SMS

Monitoring

Dear Customer,

We would like to inform all customers that if you have received an email regarding access to your Microsoft 365 account.

The email is sent from noreply@smsbusinesscloud.com and is titled “IMPORTANT Action Required Today.”

We can confirm that this email is genuine and requires action. Completing the requested steps is necessary to ensure we can continue providing support for your Microsoft 365 services.

If you are experiencing any difficulties signing in, please complete the form using the link provided in the email. A member of our support team will then contact you to assist with the issue.

Please be aware that this email will only be sent to customers who are affected by the changes outlined above. Customers who are not impacted will not receive this communication. Additionally, we will be issuing a follow-up reminder email soon to any customers who have not yet completed the required actions.

We appreciate your prompt attention to this matter and thank you for your cooperation.

Kind regards,
SMS Technical Support
Posted Sep 07, 2026 - 09:00 BST
This incident affects: Microsoft 365.