Update - We are continuing to work on a fix for this issue.
Oct 29, 2025 - 23:23 GMT
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 2025 - 18:38 GMT
Monitoring - The issue has been identified and a fix is being implemented.
Oct 29, 2025 - 18:38 GMT
Investigating - Due to a technical issue with Microsoft's partner, phone number porting in, new number acquisition and other number related operations in most of our European markets are currently unable to proceed in Microsoft Teams Phone.

Their partner is actively working to resolve the issue, and affected orders will be processed or rescheduled to the next available dates once resolution is confirmed.

This does not have any impact on any other Microsoft or Office 365 service, and only affecting porting in numbers into the teams phone system. All other teams services are operational.

Sep 23, 2025 - 13:28 BST
Microsoft 365 Operational
Microsoft Teams Phone Degraded Performance
GenX Web Hosting - Unix Operational
GenX Web Hosting - Windows Operational
Domains & DNS Operational
FutureSpam & UltraVault Operational
Acronis Backup Operational
SMS Portal Operational
SMS Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.