Acronis Backup Service Changes by 1 October 2026

Incident Report for SMS

Resolved

This incident has been resolved.
Posted Oct 09, 2026 - 16:17 BST

Monitoring

Customers using our Acronis Backup service will have received an important email regarding changes needed to ensure their backups continue to operate correctly. To avoid any disruption to your backup protection, please follow the instructions provided. These changes must be completed by 1st October 2026.

If you require any assistance, please speak to a member of our support team.
Posted Sep 17, 2026 - 12:06 BST
This incident affected: Acronis Backup.