Microsoft Teams Phone Number Porting Issue

Incident Report for SMS

Investigating

Due to a technical issue with Microsoft's partner, phone number porting in, new number acquisition and other number related operations in most of our European markets are currently unable to proceed in Microsoft Teams Phone.

Their partner is actively working to resolve the issue, and affected orders will be processed or rescheduled to the next available dates once resolution is confirmed.

This does not have any impact on any other Microsoft or Office 365 service, and only affecting porting in numbers into the teams phone system. All other teams services are operational.
Posted Sep 23, 2025 - 13:28 BST
This incident affects: Microsoft Teams Phone.