SMS Status

All Systems Operational

Microsoft 365 Operational

Microsoft Teams Phone Operational

GenX Web Hosting - Unix Operational

GenX Web Hosting - Windows Operational

Domains & DNS Operational

FutureSpam & UltraVault Operational

Acronis Backup Operational

SMS Portal Operational

SMS Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2025

Microsoft Teams Phone Number Porting Issue

Resolved - This incident has been resolved.
Dec 3, 09:28 GMT

Monitoring - A fix has been implemented and Microsoft's service partner is continuing to monitor this
Nov 19, 15:53 GMT

Update - We are continuing to work on a fix for this issue.
Oct 29, 23:23 GMT

Identified - The issue has been identified and a fix is being implemented.
Oct 29, 18:38 GMT

Monitoring - The issue has been identified and a fix is being implemented.
Oct 29, 18:38 GMT

Investigating - Due to a technical issue with Microsoft's partner, phone number porting in, new number acquisition and other number related operations in most of our European markets are currently unable to proceed in Microsoft Teams Phone.

Their partner is actively working to resolve the issue, and affected orders will be processed or rescheduled to the next available dates once resolution is confirmed.

This does not have any impact on any other Microsoft or Office 365 service, and only affecting porting in numbers into the teams phone system. All other teams services are operational.
Sep 23, 13:28 BST

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025